THE COMMISSION FIRM

Maintenance Operations System

Every repair. Every property. One organised system.

A branded maintenance portal and private dashboard for letting agents, HMO landlords and property operators. Requests are captured properly, tracked from report to completion, and stored against the correct property.

Who it's built for

Operators managing repairs across more than a handful of doors.

Independent letting agents

Handling repairs across a managed portfolio without a full property-management platform.

HMO & portfolio landlords

Multiple units, multiple tenants, repairs arriving from every direction at once.

Serviced accommodation

Fast turnarounds where an unlogged repair costs you the next booking.

Block & commercial operators

Communal and commercial repairs that need an auditable record of approval and spend.

What's included

    What this is not

      This is a software and implementation service. You keep your contractors, your tenancies and your decisions — we build the system that keeps track of them.

      Investment

      Priced plainly.

      £750
      setup, then £149/month for up to 25 units
      To begin the build£375
      Before launch£375
      First 30 days after launchIncluded
      Monthly thereafter£149
      Larger portfoliosQuoted
      Request a demo

      Implementation is estimated at 7–10 working days from receiving your complete brief, property information and required assets — not from the date you enquire.

      How it works

      No card details on a first click.

      A system this size shouldn't be bought blind. We scope it properly first.

      I

      Request a demo

      II

      Discovery call

      III

      Written scope

      IV

      £375 to begin

      V

      Build and approval

      VI

      £375 before launch

      VII

      Launch, 30 days included

      VIII

      £149/month begins

      Straight answers

      Good to know.

      Does this replace my contractors?

      No. You keep the trades you already use and trust. The system assigns jobs to your approved contractors and records what was quoted, approved and completed. We do not supply contractors, vet them, or take any position on their work.

      Do you handle the repair payments?

      No. We do not pay contractors, collect rent or hold client money. The system records costs, quotes, approvals and invoices so you have a clean audit trail — but the money moves between you and your contractors exactly as it does now.

      How many properties are included?

      The £149 monthly fee covers up to 25 units. A unit is a separately let space — so a five-bed HMO let by the room counts as five, and a single-family let counts as one.

      What if my portfolio is bigger than that?

      Larger portfolios are supported, quoted individually. The build work is broadly the same; the monthly figure changes with volume. Tell us your unit count on the demo call and you will get a written figure.

      When does the monthly billing actually start?

      Thirty days after launch, not on the day you pay the deposit. The first month is included so you are not paying a subscription on a system you have not started using. After that it renews monthly and you can update your card or cancel through a secure Stripe portal, in line with the signed service agreement.

      TCF

      See it before you commit to anything.

      Tell us how many units you run and where repairs currently go missing. If the system isn't right for your setup, we'll tell you that.